Terms of Use & Privacy Policy

This Agreement governs your use of NuviaCrest, provided by Monterey Code Company. Please read carefully — continued use means you agree to all terms.

Quick Summary
  • You must be 18+ and in the U.S. to use NuviaCrest.
  • You own your content, but we may use it to operate the service.
  • Subscriptions: $15/month + $0.05/SMS. First month free unless otherwise noted. Cancel anytime. No partial refunds.
  • We encrypt your data in transit and at rest. Stripe handles billing; we don't store payment info.
  • We may share de-identified or hashed data with 3rd parties; providers can opt out.
  • Our liability is limited to the fees you've paid us in the last 3 months — we are not responsible for indirect damages.
Introduction

This Terms of Use and Privacy Policy ("Agreement") governs your use of NuviaCrest, operated by Monterey Code Company. By using the platform, you agree to be bound by this Agreement. If you do not agree, you may not use NuviaCrest.

Eligibility

You must be at least 18 years old and reside in the United States to use the platform.

Account Requirements

You are responsible for safeguarding your account credentials. All activity under your account is your responsibility.

User Content

You retain ownership of content you upload. By uploading, you grant us a non-exclusive, worldwide license to use, display, and distribute it solely for operating and improving the service.

Subscription & Payments

Subscriptions start at $15/month plus $0.05 per SMS. Payments are handled exclusively through Stripe. We do not store payment details.

Cancellations & Refunds

You may cancel anytime. Refunds are not issued for partial billing periods.

Communications

By creating an account, you consent to receive essential service messages and, optionally, marketing emails (opt-out available). Essential messages include password resets, billing notices, and updates.

Data We Collect

Providers: Name, email, business details, social links, billing address, time zone, Stripe account link.

Clients: Name and optional phone number.

Data Sharing & Use

We may use or share de-identified or hashed data with third parties for analytics, research, or business purposes. Providers may opt out of such sharing. We do not sell identifiable personal information.

Security Measures

All data is encrypted in transit (HTTPS) and at rest. Database access is limited to authorized personnel. While we use industry-standard safeguards, no method is 100% secure.

Acceptable Use

You may not misuse the platform, including uploading unlawful content, spamming, or attempting unauthorized access. We may suspend or terminate accounts violating these terms.

Third-Party Services

We integrate with third-party providers like Stripe. We are not responsible for their performance, errors, or disputes.

Limitation of Liability

To the fullest extent permitted by law, Monterey Code Company and NuviaCrest shall not be liable for:

  • Indirect, incidental, special, or consequential damages (including lost profits, business interruption, or loss of goodwill)
  • Loss of data or unauthorized access
  • Service outages or interruptions
  • Issues with third-party services

Our maximum aggregate liability to you for any claim shall not exceed the total subscription fees you paid us in the three (3) months prior to the event giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Monterey Code Company, its affiliates, and employees from any claims, damages, or expenses arising from your use of NuviaCrest or violation of this Agreement.

Dispute Resolution

Disputes will be resolved by binding arbitration in California under the rules of the American Arbitration Association. You waive the right to participate in class actions or jury trials.

Changes to Terms

We may update these terms and policies at any time. Updates will be posted here and sent by email. Continued use of NuviaCrest indicates acceptance.

Disclaimer of Warranties

NuviaCrest is provided "as is" and "as available." We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free service.

Governing Law

This Agreement is governed by the laws of the State of California, without regard to conflict of law principles.

Contact Information

For questions about these terms or privacy practices, contact us at lrodriguez@montereycodeco.com or the link provided at the bottom of the page.

Last Updated: September 2025

Your privacy and security are our top priority

Questions about these terms? • Contact our team • We're here to help